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Frequently Asked Questions

Q. What IS MAXIPLATE?

Q. What forms of payment do you accept?

Q. Do I need to be a paypal member to make a purchase?

Q. Is it safe to use my Credit Card?

Q. I'M HAVING A PROBLEM WITH THE PAYPAL SHOPPING CART/CHECKOUT?

Q. What if I have a problem with my order?

Q. HOW long will it take to receive my order?

Q. Do you ship outside the United States?

Q. Do you ship to Post Office Boxes?

Q. Do you charge sales tax?


Q. What IS MAXIPLATE?

A. MAXIPLATE™ is an indestructible Plastic Polymer. It will not rust, fade or crack and is the perfect solution for either indoor or outdoor applications. Unlike Metal Signs, MAXIPLATE™ will not dent or scratch and always looks new.  TOP


Q. What forms of payment do you accept?

A. Preferred payment methods are Visa, MasterCard, American Express & Paypal. If you would like to pay with a Certified Bank Check or Money Order, contact us at custservice@cctv-signs.com, include all order information and a customer service representative will get back to you with in 24 hours to arrange.  TOP


Q. Do I need to be a paypal member to make a purchase?

A. No. You DO NOT NEED TO BE A PAYPAL MEMBER TO MAKE A PURCHASE. we DO USE THEIR MERCHANT SERVICES AS A GATEWAY, BUT YOU CAN PAY DIRECTLY WITH A CREDIT CARD at CHECKOUT WITH THE OPTION ON THE left SIDE OF THE SCREEN TO CONTINUE WITHOUT A PAYPAL ACCOUNT.  TOP


Q. is IT safe to use my Credit Card?

A. Yes. Our web site is a secure site and you can shop with 100% confidence. WE USE PAYPAL'S GATEWAY FOR OUR MERCHANT SERVICES SO TRANSACTIONS COULDN'T BE MORE SECURE.  TOP


Q. I'M HAVING A PROBLEM WITH THE PAYPAL SHOPPING CART/CHECKOUT.

A. We have had a few problems recently with the PayPal shopping cart system. As we are exploring other ecommerce options, we have put this manual form in place to assist with ordering. If you are having a problem with the cart/checkout process, please GIVE IT A TRY .  TOP


Q. What if I have a problem with my order?

A. We strive for 100% customer satisfaction. If there is an error or problem with your order, please e-mail custservice@cctv-signs.com with all order details and a clear explanation of the problem and we will make every effort to correct it.  TOP


Q. How long will it take to receive my order?

A. All signs & decals are in stock and most orders ship the next business day if your order is received before 3PM EST. The delivery time will then be based on the shipping service you requested. Most orders will be received with in 3-5 business days.  TOP


Q. Do you ship outside the United States?

A. No. At this time we only ship to the United States.  TOP


Q. Do you ship to Post Office Boxes?

A. Yes. We can ship to any valid US postal address including Post Office Boxes.   TOP


Q. Do you charge sales tax?

A. All orders shipped with in the state of Florida are subject to 6% sales tax. Orders shipped outside the state of Florida are not subject to sales tax.  TOP


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